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Privacy Policy

1. General Information

This Privacy Policy explains how the Trippergram mobile application (hereinafter “App”) collects, uses, stores, and protects your personal data. By using the App, you agree to the processing of your personal information as described in this policy.

2. Data We Collect

Personal Information:

During registration and use of the App, we may collect your name, email address, phone number, profile photo, and other contact details.

Automatically Collected Information:

When you use the App, certain technical data such as device type, IP address, location data, and usage patterns are collected automatically.

Cookies:

The App uses cookies to improve user experience. Cookies are small data files stored on your device.

3. How We Use Your Data

Service Delivery:

To enable connection between travelers and guides, and to operate the App’s features.

Guide Verification:

For users registering as guides, certain documents and data may be requested to verify identity and ensure safety (e.g., ID verification). This helps us maintain a trusted community.

Improvement of Service:

To analyze app usage and improve functionality and user experience.

Communication:

To send important updates, notifications, promotions, and respond to user inquiries. Users can opt out of marketing communications at any time.

4. Data Sharing

Third Parties:

Personal data will only be shared with third parties where legally required or with your explicit consent.

Legal Compliance and Security:

We may disclose data to law enforcement or regulatory authorities when required by law or to protect the safety of users.

5. Cookies and Their Use

Types of Cookies:

The App uses both session cookies (which expire when you close the app) and persistent cookies (which remain for a set period).

Managing Cookies:

You can control cookie preferences via your device or browser settings, but disabling cookies may affect the App’s performance.

Third-Party Cookies:

Some third-party services (e.g., analytics providers) may set cookies. Please refer to their privacy policies for more details.

6. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, or loss.

Personal data is retained only as long as necessary to provide the service or comply with legal requirements.

7. Your Rights

Access and Correction:

You have the right to request access to your personal data and ask for corrections or deletions.

Opt-Out:

You may opt out of marketing messages and certain data processing activities where applicable.

8. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted within the App and become effective immediately. Please review regularly.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: contact@trippergram.com